Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAMBSC503B Mapping and Delivery Guide
Contribute to managing the scene of an emergency

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTAMBSC503B - Contribute to managing the scene of an emergency
Description This unit involves management of procedures involving client care at the scene of an emergency
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application Application of skills described in this competency unit refers to maintaining an ambulance presence in emergency situations, which may involve coordination with and by other emergency service personnel
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assess the environment to identify real and potential hazards
  • Gather information to enable accurate assessment of the situation or incident
  • Accurately identify existing and potential hazards
  • Access the approach to an incident accurately, looking for visible signs of danger
  • Position appropriate resources to facilitate safe and timely ambulance access and egress
       
Element: Communicate with those involved in the incident
  • Communicate information about the incident or scene to coordinator in accordance with organisation policies
  • Communicate information to people involved in the incident in accordance with organisation policies
  • Identify any religious, social and/or cultural issues that may impact client care and welfare
       
Element: Control hazards
  • Negate or minimise existing and potential hazards to the safety and welfare of clients and others
  • Wear and/or use personal protective clothing and equipment as necessary
  • Implement infection control procedures when necessary
  • Manage resistive and/or combative clients appropriately
  • Ensure security of the scene for ambulance personnel is secured by the Ambulance Command in consultation with Incident Control
  • Utilise resources appropriately as needed
       
Element: Utilise established networks and relationships
  • Establish formal and informal networks to support ongoing and future liaisons and collaboration
  • Develop and utilise relationships in a way which provides identifiable benefits to the organisation from shared expertise, information and/or resources
  • Support mutual cooperation through contribution to relevant network meetings and/or forums
  • Consult with affected and interested parties to support organisation goals and objectives
       
Element: Communicate with other services to ensure safety at scene
  • Identify the need for liaison with medical and other emergency and allied services according to situation and local ambulance standard operation procedure
  • Carry out liaison with medical and other emergency and allied services in accordance with local ambulance standard operation procedure
  • Provide information to other organisations in a clear, concise and comprehensive manner
  • Communicate with other organisations in accordance with organisation policy and procedures
  • Gather information from other organisations to inform the improvement of services and to avoid duplication of effort
       
Element: Monitor the environment
  • Monitor the environment to identify changes that may compromise safety or client care
  • Quickly recognise environmental changes requiring further control and promptly communicate to appropriate agencies
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the workplace or in a simulated work situation

Where, for reasons of safety, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible

Evidence must include demonstration over a period of time to ensure consistency of performance

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Relevant policies and procedures relating to emergency management, including:

organisation policies and procedures

allied service procedures

state policies and procedures

A working knowledge of command, control and coordination responsibilities

Relevant national standards such as:

Australian Emergency Manual Safe and Healthy Mass Gatherings - Emergency Management Australia - Canberra - 1999

Emergency Risk Management and Process - Emergency Management Australia

Australia/New Zealand Risk Management Standard

Infection control procedures

Procedures to control restive and combative clients

Services provided by medical and other emergency and allied agencies, and their limitations

Use of communications equipment and systems

Relevant hazards and potential hazards and their effect

Awareness of role and responsibilities of other organisations

Knowledge of current practices and procedures for communicating in the workplace

Organisation's confidentiality requirements

Organisation policy and procedures relating to liaison with other organisations

Essential skills:

It is critical that the candidate demonstrate the ability to:

Demonstrate the management of situations/incidents requiring:

identification and management of hazards

establishment and maintenance of inter-service liaison

infection control procedures

resistive and combative client control procedures

identification of resources and their uses

communication and interpersonal skills

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Use problem solving skills including:

using available resources innovatively

analysing information quickly

managing multiple competing priorities

making decisions that ensure the overall effective management of the scene of an emergency

Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

liaising with personnel from other services

asking for clarification from persons at the scene

negotiating solutions

effectively communicating instructions to a wide range of people

acknowledging and responding to a range of views

public speaking

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding incident reports and case management materials

preparing handover reports for staff from associated services and/or receiving agencies

Use interpersonal skills, including:

working with others

relating to persons from differing cultural, social and religious backgrounds.

Apply effective stress management techniques/skills

Network and develop relationships

Use networks effectively

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Scene (situation or incident) may include, but is not limited to:

Road traffic accidents

Household accidents

Events such as concerts

Exhibitions, sporting events

Street scene

Bush/cliff accidents

Fire ground incidents

Airport accidents

Public transport accidents

Hazards are dangers or risks that may affect or influence ambulance care and may include, but are not limited to:

Fire

Flood

Power/electricity

Lighting

Surfaces

Atmospheric conditions

Climatic conditions

Vehicles

Structures

Bystanders

Gases and fluids (including hazardous chemicals)

Biological factors

Bodily fluids

Tidal changes

Human judgement and influence

Information likely to be gathered may include, but is not limited to:

Details of the incident/event

Name and profile of those directly involved

Religious, social and/or cultural issues refer to:

Values and beliefs that may influence the administration of client care and general welfare of the client. These values are identified and assessed in terms of their importance to the client, based on the judgement of the ambulance personnel

Medical servicesmay include, but are not limited to:

First Aid support agencies

State Medical Emergency Response Plan personnel

Local general practitioners

District nursing service

Emergency and allied services may include, but are not limited to:

Ambulance command

Incident control

Police

Fire

SES

Voluntary ambulance personnel

Electricity and water services

Organisations may include

Public safety organisations

Government organisations

Emergency response organisations

Local

State/territory and commonwealth

Government

Suppliers

Non-government organisations e.g. Red Cross

Salvation Army

Volunteers

Rescue

Affected and interested parties may include

Local community

Business community

Commonwealth

State/Territory and Local Governments

Organisation goals and objectives may vary between sectors and organisations and may include

Organisation performance standards

Organisation personnel practices and guidelines

Organisation quality standards

Customer focussed service delivery

Community awareness of public safety issues

Effective response to incidents/ operations/ emergencies

Community participation in public safety activities

Inter-organisation cooperation and collaboration

Organisation goals and objectives may vary between sectors and organisations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Gather information to enable accurate assessment of the situation or incident 
Accurately identify existing and potential hazards 
Access the approach to an incident accurately, looking for visible signs of danger 
Position appropriate resources to facilitate safe and timely ambulance access and egress 
Communicate information about the incident or scene to coordinator in accordance with organisation policies 
Communicate information to people involved in the incident in accordance with organisation policies 
Identify any religious, social and/or cultural issues that may impact client care and welfare 
Negate or minimise existing and potential hazards to the safety and welfare of clients and others 
Wear and/or use personal protective clothing and equipment as necessary 
Implement infection control procedures when necessary 
Manage resistive and/or combative clients appropriately 
Ensure security of the scene for ambulance personnel is secured by the Ambulance Command in consultation with Incident Control 
Utilise resources appropriately as needed 
Establish formal and informal networks to support ongoing and future liaisons and collaboration 
Develop and utilise relationships in a way which provides identifiable benefits to the organisation from shared expertise, information and/or resources 
Support mutual cooperation through contribution to relevant network meetings and/or forums 
Consult with affected and interested parties to support organisation goals and objectives 
Identify the need for liaison with medical and other emergency and allied services according to situation and local ambulance standard operation procedure 
Carry out liaison with medical and other emergency and allied services in accordance with local ambulance standard operation procedure 
Provide information to other organisations in a clear, concise and comprehensive manner 
Communicate with other organisations in accordance with organisation policy and procedures 
Gather information from other organisations to inform the improvement of services and to avoid duplication of effort 
Monitor the environment to identify changes that may compromise safety or client care 
Quickly recognise environmental changes requiring further control and promptly communicate to appropriate agencies 

Forms

Assessment Cover Sheet

HLTAMBSC503B - Contribute to managing the scene of an emergency
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAMBSC503B - Contribute to managing the scene of an emergency

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: